Video Challenge Series: Get to Know Shonte Webb

With social distancing keeping us apart, we challenged IMI Hydronic team members to connect with our reps and their customers through video by sharing their favorite activities and IMI products.

We continue the series, with Shonte Webb, a 21-year Customer Service veteran who enjoys reading a good book. Just like books open up new possibilities for Shonte, she appreciates the lead-free, NSF/ANSI 61-G certified ICSS automatic control valve that unlocks opportunities for customers in their commercial hot water contact applications. Our ICSS lead-free valves meet the industry’s latest lead content standard, established by the Reduction of Lead in Drinking Water Act (RLDWA) in 2014.

Take a look at Shone’s video, then go to for more information about IMI Flow Design’s Domestic Water (Lead-Free) ICSS Balancing Valves. And to learn how to design them in domestic hot water circulation systems, contact Armando Reyes at, Hailey Mick at or Rich Eberle at Or email us at



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