Customer Service Team Goes Above and Beyond

Here’s to the IMI Hydronic North America Customer Service team, June’s winner of the Above and Beyond award. This company-wide honor recognizes employee excellence, teamwork and performance that exceeds job expectations.

In his nomination, Chris Rodgers, Vice President of Sales & Marketing for IMI Hydronic Americas, noted the team’s overall dedication, working to improve department performance while supporting IMI Flow Design during a global pandemic. “You put in long hours,” he wrote, “along with extra hours working for other departments hit hard by illness and a perfect storm of stressful circumstances.

“You brought smiles to the faces of our customers,” Chris continued. “They noticed. I noticed.”

Congratulations Jenna Bauer, Julie Coronado, Marci Simmons, Shonte Webb!