Customer Service Team Goes Above and Beyond

July 7th, 2020 | by | No comments yet

        Here’s to the IMI Hydronic North America Customer Service team, June’s winner of the Above and Beyond award. This company-wide honor recognizes employee excellence, teamwork and performance that exceeds job expectations.   In his nomination, Chris Rodgers, Vice President of Sales & Marketing for IMI Hydronic Americas, noted the team’s overall


Video Challenge Series: Get to Know Shonte Webb

July 7th, 2020 | by | No comments yet

With social distancing keeping us apart, we challenged IMI Hydronic team members to connect with our reps and their customers through video by sharing their favorite activities and IMI products. We continue the series, with Shonte Webb, a 21-year Customer Service veteran who enjoys reading a good book. Just like books open up new possibilities


Video Challenge Series: Get to Know Rich Eberle

June 22nd, 2020 | by | No comments yet

With social distancing keeping us apart, we challenged IMI Hydronic team members to connect with customers by creating a video to share their favorite activities and IMI products. Here’s the first in the IMI Flow Design series, from sales manager Rich Eberle, with 24+ years in the HVAC industry and a passion for cooking. Like


Take a Look at Our Complete Product Line

June 17th, 2020 | by | No comments yet

  For a quick look at IMI Flow Design’s complete product line, check out our new Product Map.     There you’ll find photos and descriptions of our pressure independent balancing and control valve, automatic balancing valves, manual balancing valves, lead-free balancing valves, brass and steel hookups, standard kits and hoses. A great selling tool


Share Your Customer Success Story with IMI Flow Design

June 10th, 2020 | by | No comments yet

At IMI Hydronic Engineering, we’re known for strong partnerships with sales reps and customers alike. Recently, BTSE Heating|Biomass & Solid Fuel Systems, a Welsh installer of oil boilers and fuel systems, paid tribute to their collaboration with our colleagues at IMI Hydronic UK. In song! Take a listen below to Takeover IMI, part of BTSE’s


Soham Neupane Enhances Hydronic Training for the Sales Team and Customers

June 5th, 2020 | by | No comments yet

Welcome, Soham Neupane, new Hydronic Training Manager for IMI Hydronic Engineering North America, bringing additional expertise to IMI Hydronic’s deep knowledge and strength in hydronic systems. Soham will train the sales force on hydronic products, from a systems solutions strategy to help sales reps and their customers design energy efficient, optimized hydronic balancing solutions for


Jenna Bauer Joins the Team to Elevate Customer Service

June 1st, 2020 | by | No comments yet

IMI Hydronic Engineering North America welcomes Jenna Bauer as our new Customer Service Manager. Jenna brings significant experience and expertise to IMI Hydronic, gained over six years in customer support roles with increasing responsibilities at IMI Precision in Littleton, Colorado. In her new role, Jenna serves as an internal strategic advocate for our sales rep


Hailey Mick Steps Up in the Aftermath of the Chattanooga Tornado

May 28th, 2020 | by | No comments yet

When an EF-3 tornado struck Chattanooga, Tennessee on Easter Sunday evening, our own Hailey Mick sprang into action to help her devastated community. This will come as no surprise to anyone who’s worked with Hailey. She brings passion and energy to helping our sales rep network solve their customers’ problems as our Engineering Applications and


New Webinar on the Use of Balancing Valves with Modulating Control Valves

May 19th, 2020 | by | No comments yet

Here’s a one-hour, live webinar you won’t want to miss! Learn about the use of Balancing Valves with Modulating Control Valves, and receive an attendance certificate to convert into PDH credit! Mike Trantham, IMI Flow Design’s Chief Engineer, will answer the questions engineers and design build contractors most frequently ask, focusing on balancing technologies, not specific products.


IMI Flow Design Announces Webinar Series

May 5th, 2020 | by | No comments yet

At ASHRAE 2020, the IMI Flow Design management and sales team re-committed to listen to our sales rep network, respond to their needs and then move forward with an action plan that delivers for our sales reps and their customers. One such need our sales reps identified is more information about different balancing technologies and