Welcome, Amy Cole, new President of IMI Hydronic Engineering Americas. Amy joined us in June to lead the growth of the IMI Flow Design and IMI TA brands in North, Central, South America, and the Caribbean.
Growth strategy, execution, culture, and customer enthusiasm have infused Amy’s leadership over her 32-year career, including 24 years at Hilti, a global leader in products and services for construction. She brings extensive experience in sales, marketing, manufacturing, operations, and product development in the Americas, all of which give her deep understanding and insight into helping IMI Hydronic customers grow their businesses.
Amy’s commercial success and extensive interaction with engineers, consultants, architects, and other influencers informs her understanding of the powerful role IMI Hydronic Engineering’s technical expertise plays in differentiating the company from its competitors.
Sustainable, profitable growth is also what excites Amy about her new role. “The potential in the Americas first drew me to this opportunity,” she explains. “The US alone is the second largest market in the world for hydronic systems.” She appreciates demonstrated commitment to growth, including recent approval of the North America Growth Accelerator, a five-year, customer-centric initiative focused on disruptive technologies and other innovations that will help sales reps and their customers overcome the current marketplace challenges that concern them most.
Amy sees that commitment reflected in IMI Hydronic’s culture that emphasizes the development of its people. “IMI’s Graduate Program is world-class – the best I’ve ever seen – giving our grads high-level access to global growth projects, as well as broad, hands-on functional experience.” She notes the program also creates new opportunities for others not in the program.
Working alongside Phil Clifton, IMI Hydronic Engineering’s Divisional Managing Director, excites Amy too. “Phil is a champion of falling in love with the customer’s problem, creating a mindset that helps everybody understand what we’re trying to do and motivates them.” She also appreciates IMI Hydronic’s executive team, characterized by diversity of both thought and experience, as well as a genuine commitment to The IMI Way, the company’s code of responsible business. “Everything is better than advertised. Working on a team of nine, from eight different countries is exhilarating.”
Amy’s enthusiasm extends to her Americas’ senior leadership team too. “We have a perfect blend of expertise from long-time team members and of fresh ideas from newer members that works really, really well,” she notes. “Add Growth Accelerator on top of that combination, and we’re energized and well-positioned to seize new opportunities.” She’s also engaged in the digital aspect of growth, learning more about driving digital possibilities as a platform for Growth Accelerator.
Looking ahead, Amy sees unlimited potential, despite the challenges of a global pandemic. “I firmly believe that when you invest in teams, get close to your customers, and innovate you emerge from a downturn stronger than ever.”