Welcome, Soham Neupane, new Hydronic Training Manager for IMI Hydronic Engineering North America, bringing additional expertise to IMI Hydronic’s deep knowledge and strength in hydronic systems. Soham will train the sales force on hydronic products, from a systems solutions strategy to help sales reps and their customers design energy efficient, optimized hydronic balancing solutions for their HVAC system applications.
Soham comes to IMI from HVAC Manufacturing in Athens, Texas, where he provided design services, as well as pre- and post-sales technical support to project engineers, contractors and others on VRF, VAV systems with integrated controls and hydronics. Soham’s cradle-to-grave experience encompassed everything from the design and quotation phase to final approval and delivery of HVAC equipment to supervision of product installations for commercial projects.
Equally comprehensive is Soham’s approach to training. “My goal with our customers is not just to deliver product information, but to deliver an experience,” he says. And he’ll bring that philosophy to all customer trainings, including management of IMI Hydronic Engineering’s new webinar series, as well as working one-on-one with sales reps and their customers. As a key member of the Sales, Marketing, Customer Service and Product Development team, Soham will also serve as the commercial product expert to respond to customer questions for IMI Hydronic Engineering in North America.
“With Soham’s thorough understanding of HVAC systems, passion for solving customer problems and experiential approach, training will now be even more closely aligned with IMI Hydronic’s knowledge sharing philosophy,” noted Bhumika Lathia, Head of Strategic Marketing and Business Development, Americas.
Soham holds a master’s degree in Mechanical Engineering from the University of Kansas.